Sign-up, ongoing and event credits
SA ongoing credits conflict across published sources. Confirm the amount in your Welcome Letter.
Joining credit
Ongoing credit
Event payments
Program fees
- Membership
- Unknown
- Setup
- Unknown
- BYO battery exit fee
- No fee
Unknown
250 kWh/year
12 months
Provider electricity account required
Battery & plan details
Listed battery families
- Tesla Powerwall
- LG Energy Solution RESU
- SolarEdge Home Battery
- AlphaESS SMILE
- Sungrow SBR
- Sigenergy SigenStor
LG RESU requires a SolarEdge inverter. One battery per address, site export limit of at least 5 kW, hardwired or Wi-Fi internet (SIM-only not accepted), dual-channel meter for AC-coupled installs.
A family listing does not confirm every model or inverter. Final eligibility rests with the provider.
Before you join
An AGL electricity plan is required and an existing customer may retain their plan. Exact VPP credits come from the Welcome Letter; SA published retention amounts conflict. BYOB has no exit fee. Grid charging remains billed at the retained retail rates, and event-credit/ordinary feed-in treatment needs confirmation. Setup or customer-specific fees must be checked; bundled offers have different terms.
AGL/Evergen may charge, discharge or hold the battery. The contract requires a maximum backup setting at or below 20%; its discharge protection refers to the applicable product-specific usable-energy-storage level, so a universal 20% floor is not assumed. Grid charge/export must be enabled, with fixed export at least 5 kW and an eligible smart meter. No per-event opt-out; leave with 30 days notice and no BYOB exit fee. The term renews every 12 months; government-credit rights from participation are assigned to AGL.
Opt out per event: No